File Preparation


What types of files do you accept?

You are required to submit your files in one of the following formats: PDF, JPG, TIF/TIFF, EPS.

Please do not upload Photoshop files (PSD).

We highly recommend setting up your file as a PDF. PDF maintains all vector-based elements of your file, which generally produces sharper graphics and smoother text than pixel-based formats. 

When exporting your .pdf-file, always use PDF/X3-2002 settings and ensure bleed is added. Do not add crop marks to your file to avoid upload errors due to incorrect file dimensions.

The maximum file size for uploads is 200 MB per file. Please request FTP access for larger files. We set up FTP access only if necessary.

When preparing print-ready digital files, what should I keep in mind?

Please consult our file preparation checklist. We recommend using our file templates to help you set up your file.

What is bleed?

Bleed means that the artwork extends beyond the trimming line in order to ensure that no space near the edge remains unprinted and no undesired white border appears in case the trimming occurs slighty off the intended trimming line. You are required to set up your artwork with bleed. Please consult our page on bleed and safe area for the required bleed and use our file templates which include bleed.

What is safe area?

The safe area is all space 0.125” inside from trimming or folding lines, where the artwork is guaranteed to not get cut off or folded over. The 0.125” margin, on the other hand, should not contain important graphic elements because they might get cut off or appear too close to the edge. Please consult our page on bleed and safe area and use our file templates which indicate the safe area and the margin.

What is CMYK?

CMYK stands for Cyan, Magenta, Yellow, and Key (Black). This is the industry standard for full-color offset printing. Each of the four colors has a value between 0% and 100%, the combination of which can produce a wide spectrum of colors. Thus, color density ranges from 0% to 400%. You should not use more than 300%, however. More on color.

What is RGB?

RGB stands for Red, Green, and Blue. These are most commonly used in web design, television screens and computer monitors but are not used in offset printing. RGB files should be converted to CMYK prior to uploading. Colors may need to be adjusted after the conversion and may not appear correct on your monitor. In general, colors appear brighter on screen.

What resolution should my image have?

Your artwork and all included images should have a resolution of at least 300 dpi. A lower resolution will result in poor printing quality. Our upload server automatically checks resolution and will not accept artwork with a resolution lower than 150 dpi.

How do I know you will set up two-sided artwork correctly?

Make sure you prepare and upload your files correctly. Please consult our page on artwork orientation and page set-up.

Why should I convert my text to outlines?

Converting your text to outlines is the most effective way to ensure your typefaces look exactly as you designed them. Once text has been converted to outlines, it can no longer be typeset like standard text layers, so be sure to save your source files accordingly.

Do you have any downloadable templates?

Yes. Please see our file templates.